Solutions

Our Solutions

Ovation Healthcare is the premier provider of operational services, helping hospitals with financial performance, purchasing and supplies, clinical resourcing, workforce solutions, and executive advisement.

Octave Advisory Services

Ovation Healthcare’s hospital leadership services help hospital and health system executives and boards of directors identify, prioritize, and mitigate the challenges of strategy, growth, compliance, succession planning and access to capital.

For hospitals facing immediate challenges, we specialize in turnaround services, including access to capital, rapid savings opportunities, and advisory services. Our experts bring deep expertise and access to alternative models, and when necessary, lead organizations through restructuring to achieve ongoing viability.

Recent partnerships with Sierra Vista Hospital in New Mexico and Springfield Hospital in Vermont helped both hospitals remedy financial and operational solvency issues through board support, executive leadership, financial and operational improvement, care transformation services and market positioning.

Canyon View Surgery Center orchestrated a turnaround, delivering back-to-back profitable months in September and October 2021.

Wooster Hospital’s efforts to improve their Amish community market share are working, and as a result, the percentage of revenues from the Amish community have increased 3+ percent.

For a small Midwestern hospital, Ovation Healthcare identified a false claims issue due to incorrect coding and billing and worked with the hospital to return the excess funds.

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Elevate Supply Chain Solutions

Ovation Healthcare is the “quiet engine” that powers the operations of hospitals and health systems and drives efficiencies in contract, spend and leveraged savings opportunities.

We help hospitals achieve supply chain cost savings of up to 12 percent as members of a 50-billion-dollar group purchasing organization. Hospitals retaining their independent purchasing authority renew their agreement at a rate of nearly 100 percent.

Shipped almost 52,000 cases of PPE to 115 client sites

Identified nearly $1.3 million in capital equipment and service agreement savings for a client hospital

Leave as a placeholder until January; pharmacy management team expects to have a result by then

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Amplify Revenue Cycle Management

Ovation Healthcare reduces the cost to collect reimbursement from Medicare and payers. We accelerate and optimize collection in your revenue cycle performance.  

Our revenue cycle management services help hospitals and health systems achieve scale: 

Ohio Valley Medical Center increased cash by $16 million

Brownfield Regional Medical Center reduced aging accounts receivable by $2.5 million

A hospital in the southwest improved current payer contract performance yielding approximately $4 million in additional revenue

Abbeville Area Medical Center increased collections by $1.1 million above what they collected in the prior year in addition to a volume increase of 14.9%

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Acclaim Technology Services

Ovation Healthcare manages the cost, security, availability, and performance of your IT infrastructure. Through Acclaim Technology Services, our shared services allow hospitals to meet their expected service levels and manage cash flow by reducing unexpected costs with a fixed fee model.  

Hospital cyberattacks are inevitable – and costly.  

A poll of 641 healthcare IT and security leaders found 89% experienced an average of 43 attacks over the past year – averaging almost an attack each week. That’s why savvy hospitals and health systems choose Ovation Healthcare for its information technology, health IT and cybersecurity shared services.

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Forte Professional Services

Ovation Healthcare’s experts stand with you – and become your experts, quietly powering your operations and your success. Our professional services enable your hospital to easily access the expertise and personnel more frequently found in the largest health systems.  

Most hospitals and health systems are grappling with workforce shortages and skyrocketing labor costs. Ovation Healthcare has created a portfolio of tech-enabled shared solutions to help. 

Neosho Memorial earned more than 125 regional and national quality and patient experience awards since 2009

Gritman Medical Center’s new general surgical practice had 775 patient visits from July to October 2021

Van Wert Health, a 22-bed, nonprofit hospital in northwestern Ohio, has improved productivity and is on track to save $138,000 this year, in one department, a 5 percent reduction

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Cadence Clinical Services

Ovation Healthcare creates revenue generating opportunities for provider practices.  We partner with your primary care providers to coordinate care outside of office visits for Medicare B patients with chronic conditions. Our Cadence Clinical Care Services team provides registered nurse and outreach specialist expertise, identification, enrollment and patient care coordination, and detailed monthly reports to support your CCM billing.

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Educational Opportunities

The Learning Institute delivers 70+ classroom events and webinars to 2,500+ hospital leaders and boards of directors, annually, in addition to curated networking opportunities and leadership conferences.

Each year, 2,500+ hospital leaders attend our webinars

70+ events offered annually

98% of attendees rate their session and their instructor as excellent or great

Board Essentials

Self-paced, on-demand courses to equip board members with the foundational knowledge needed to oversee and provide direction to their hospital.

Leadership U

Leadership U is one of The Learning Institute‘s elite offerings. Leadership U is a seven-month program that strengthens the leadership capabilities in new and potential CEO candidates, increases the talent pipeline of leaders in independent, rural and community healthcare and improves staff retention and recruitment.

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Kristine Keefer Wolff

Senior Vice President, Clinical Solutions

Dr. Kristine Keefer Wolff has 25+ years of system and business unit level health care experience with a history of creating and improving workplace culture, employee engagement and patient outcomes. She is a transformational leader, skilled at relationship building with internal and external partners. Kristine is board certified from the American Nurses Credentialing Center as a Nurse Executive-Advanced and is a member of the American College of Healthcare Executives and the American Organization of Nurse Leaders.

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Greg Wilder

Senior Vice President, Business Development

Greg has more than 30 years of executive leadership, sales, management, and business development experience in the healthcare industry. The majority of his career has been focused on leading teams and providing solutions with an emphasis on revenue cycle management applications. He has extensive experience in developing strong internal teams and building client and strategic partner relationships. Greg has worked closely with all types of provider clients, including major hospitals and healthcare systems across the country. He is an active member of several organizations including HFMA and AAHAM.

John Turner

Group President

John Turner serves as Ovation Healthcare’s Chief Operating Officer. John brings more than 25 years of progressive and reliable healthcare leadership experience in both for-profit and nonprofit healthcare environments. He has a track record of driving organizational success in operational and financial objectives through a strong makeup of strategic research and operational execution. John establishes an environment of uncompromising integrity within Ovation Healthcare and emphasizes a commitment to vision, values, and purpose while constantly focusing on clients’ needs and feedback.

Blake Seitz

Vice President, Strategy

Blake brings nearly 20 years of healthcare experience to Ovation Healthcare. He has led initiatives both as a consultant and internal health system leader to accomplish enterprise-wide, facility specific, and service line strategic planning, mergers and acquisitions, affiliations, partnership development and implementation, capital project prioritization, ambulatory planning, hospital-physician alignment, physician network planning, and community health needs assessments for a variety of hospitals and healthcare organizations. His analytical background is key to developing data-driven solutions to meet the unique needs of clients.

Suzette Duhé, FHFMA, CPA

Vice President, Finance

Suzette Duhé brings 9 years of healthcare service experience with a Big Four accounting firm to her role as Vice President of Finance with Ovation Healthcare. Other past experience includes roles in financial operations at for-profit, governmental and not-for-profit systems in Mississippi and Louisiana. She has also served as Chief Financial Officer of a physician-owned hospital, governmentally-owned hospitals, private-equity owned hospitals and clinics, and for-profit psychiatric hospital and clinics.

C. Eric Jones

Vice President, Finance, Turnarounds

With more than 22 years in healthcare finance, Eric’s professional experience has advanced from investment analyst and due diligence coordinator roles to progressive financial operations responsibilities across several large acute care hospitals, hospital turnaround project management, and regional financial operations leadership to Ovation Healthcare client hospitals in the eastern division. As Vice President of Finance and Turnarounds, Eric leads Ovation Healthcare’s intensive corporate operating review process and serves the organization’s client hospitals in the development and execution support of financial operations

Chip Holmes

Executive Vice President, Hospital Operations

Chip has more than 30 years of progressive executive healthcare experience and a strong track record for leading hospitals and health systems, governance and leadership teams through effective transformational strategy development. Chip has served in small and large nonprofit and for-profit facilities and their respective healthcare systems in both rural and urban settings. He provides oversight and support for more than 20 Ovation Healthcare hospitals, is a Fellow with the American College of Healthcare Executives, and, as a member, received the 2005 ACHE Robert S. Hudgens Memorial Award for Young Healthcare Executive of the Year.