Octave Leadership Advisory Services

Strengthening today’s leaders for tomorrow’s challenges

What We Do

Prioritizing growth and operational excellence

Octave helps hospital and health system executive leaders and governing boards identify, prioritize, and mitigate the challenges of strategy, growth, compliance, succession planning and access to capital. Hospital boards are provided guidance and resources to govern their hospital as a community asset.

For hospitals facing immediate challenges, we specialize in turnaround services, including access to capital, rapid savings opportunities, and advisory services. Our experts bring deep expertise and access to alternative models, and when necessary, lead organizations through restructuring to achieve ongoing viability.

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Executive and Board advisory services

Octave Leadership Advisory Services helps governing boards and leadership teams set organizational strategy, and focus on world-class clinical service and patient experience while staying true to the constant pursuit of a strong cornerstone for governance and leadership.

Turnarounds

In working with Octave, Springfield Hospital in Vermont went from having one day of cash on hand to over 40 days cash and $18 million in net income.

Strategy

Wooster Community Hospital identified the need to improve patient outreach within a specific community. In working with Octave, they substantially increased engagement, revenue, and overall patient satisfaction.

Culture of compliance

For a small Midwestern hospital, Octave identified a false claims issue due to incorrect coding and billing and worked with the hospital to return the excess funds.

Physician recruitment and network development

Octave provided the strategic plan for Gritman Medical Center to launch a general surgery program, which received 775 patient visits in the first four months after opening the practice.

Capital access

Ovation Healthcare identified a funding partner to support the conversion of a northeast health system to nonprofit status, in turn lowering the cost of local healthcare while creating employment opportunities in the community.

Why Octave Leadership Advisory Services

Caring, disciplined and experienced leadership

With caring, experienced, and disciplined leadership, continued investment and a client-centric service model, Octave Leadership Advisory Services is uniquely positioned to support the current and future needs of independent hospitals and health systems.

The focus that drives our continued investments in our people, our processes, and our technologies, is serving to strengthen independent community healthcare. Through a great sense of purpose and service excellence, we collaborate with our clients to serve their communities at the highest level.

As the largest hospital management firm in the U.S., Ovation Healthcare, the parent company of Octave Leadership Advisory Services, has served hospitals of varying sizes for over four decades. In our 45 years of helping hospitals, we have assisted more than 700 clients across the country.

What Our Partners Say

We deliver results and value

Resources

Best practices and insights for independent hospitals and health systems.

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Kristine Keefer Wolff

Chief Clinical Officer

Dr. Kristine Keefer Wolff has 25+ years of system and business unit level health care experience with a history of creating and improving workplace culture, employee engagement and patient outcomes. She is a transformational leader, skilled at relationship building with internal and external partners. Kristine is board certified from the American Nurses Credentialing Center as a Nurse Executive-Advanced and is a member of the American College of Healthcare Executives and the American Organization of Nurse Leaders.

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Greg Wilder

Senior Vice President, Business Development

Greg has more than 30 years of executive leadership, sales, management, and business development experience in the healthcare industry. The majority of his career has been focused on leading teams and providing solutions with an emphasis on revenue cycle management applications. He has extensive experience in developing strong internal teams and building client and strategic partner relationships. Greg has worked closely with all types of provider clients, including major hospitals and healthcare systems across the country. He is an active member of several organizations including HFMA and AAHAM.

John Turner

President

John Turner serves as Octave’s President. John brings more than 25 years of progressive and reliable healthcare leadership experience in both for-profit and nonprofit healthcare environments. He has a track record of driving organizational success in operational and financial objectives through a strong makeup of strategic research and operational execution. John establishes an environment of uncompromising integrity within Ovation Healthcare and emphasizes a commitment to vision, values, and purpose while constantly focusing on clients’ needs and feedback.

Blake Seitz

Vice President, Strategy

Blake brings nearly 20 years of healthcare experience to Ovation Healthcare. He has led initiatives both as a consultant and internal health system leader to accomplish enterprise-wide, facility specific, and service line strategic planning, mergers and acquisitions, affiliations, partnership development and implementation, capital project prioritization, ambulatory planning, hospital-physician alignment, physician network planning, and community health needs assessments for a variety of hospitals and healthcare organizations. His analytical background is key to developing data-driven solutions to meet the unique needs of clients.

Suzette Duhé, FHFMA, CPA

Vice President, Finance

Suzette Duhé brings 9 years of healthcare service experience with a Big Four accounting firm to her role as Vice President of Finance with Ovation Healthcare. Other past experience includes roles in financial operations at for-profit, governmental and not-for-profit systems in Mississippi and Louisiana. She has also served as Chief Financial Officer of a physician-owned hospital, governmentally-owned hospitals, private-equity owned hospitals and clinics, and for-profit psychiatric hospital and clinics.

C. Eric Jones

Vice President, Finance, Turnarounds

With more than 22 years in healthcare finance, Eric’s professional experience has advanced from investment analyst and due diligence coordinator roles to progressive financial operations responsibilities across several large acute care hospitals, hospital turnaround project management, and regional financial operations leadership to Ovation Healthcare client hospitals in the eastern division. As Vice President of Finance and Turnarounds, Eric leads Ovation Healthcare’s intensive corporate operating review process and serves the organization’s client hospitals in the development and execution support of financial operations

Chip Holmes

Executive Vice President, Hospital Operations

Chip has more than 30 years of progressive executive healthcare experience and a strong track record for leading hospitals and health systems, governance and leadership teams through effective transformational strategy development. Chip has served in small and large nonprofit and for-profit facilities and their respective healthcare systems in both rural and urban settings. He provides oversight and support for more than 20 Ovation Healthcare hospitals, is a Fellow with the American College of Healthcare Executives, and, as a member, received the 2005 ACHE Robert S. Hudgens Memorial Award for Young Healthcare Executive of the Year.